The ability to forward calls from a mobile to a home or business landline is convenient when a wireless customer is in a weak-signal area, is running low on battery power, or simply wants to take a business call, such as a conference call, on a landline. Each cell phone provider has its own method of forwarding calls. If your provider isn’t listed here, check its website or call customer service.
If a customer is within range of the Verizon Wireless network, calls made to a Verizon cell phone can be forwarded to any landline with a domestic phone number. First, add the feature to an account by calling customer service or adding it online via My Verizon. From the device, call *72, then enter the area code plus number of the landline. Press the Send key and wait for a confirmation message, then press End. Wireless airtime charges, also known as minutes used, apply to calls forwarded to a landline. To deactivate, dial *73 and Send, wait for confirmation, and press End.
From an AT&T cell phone, customers can forward calls to a landline by dialing **21* plus the 10-digit phone number where you want calls forwarded, then press #. Press the Send or Talk key, and wait to hear a confirmation message. To deactivate call forwarding, enter #21#, then the Send or Talk key, and wait for a confirmation message.
Sprint offers unconditional call forwarding, meaning all incoming calls are forwarded. This does not use cellular minutes, but per-minute charges apply if the customer isn’t on an Unlimited Simply Everything Plan. To activate unconditional call forwarding, dial *72, enter the 10-digit number, press Talk and wait to hear an alert tone. To deactivate, dial *720, Talk and wait for an alert. Sprint also offers free conditional call forwarding, such as forwarding calls when the wireless line is busy or when a customer chooses not to answer.
Setting up a Google Voice number, or porting over a number, allows the user to send calls made to that number to up to six phones, including landline home and work phones and mobile phones. After setting up a Google Voice number, go to “Voice Settings,” click the “Phones” tab, and choose where to forward calls.
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