Gateway laptops have always allowed owners to use them while on the go. However, dial-up and wired Ethernet Internet connections re-chained many users to their desks because of the necessary cables. Therefore, early Internet connection types sometimes defeated the real purpose of laptops -- mobility. Modern wireless adapters in Gateway laptops, though, enable you to surf the Internet or browse a Wi-Fi network without any cables. However, for Gateway laptop wireless adapters to work, they need functioning Windows software drivers. If your Gateway laptop’s wireless adapter becomes corrupted or deleted, its Wi-Fi connection won’t work. You can re-enable wireless access on the laptop, and possibly improve network performance, by downloading the latest driver from the Gateway Support website.
Close the LCD screen on your Gateway laptop and flip it over so you can view the bottom of the unit. Note the Gateway model number on the bottom of the laptop.
Connect a USB flash drive to a computer with a working Internet connection. Alternatively, connect your Gateway laptop to the wireless router with an RJ-45 Ethernet cable. Even Gateway laptops with wireless adapters include a network port on the rear of the computer that you can use to connect to a wired router. After connecting the Ethernet cables to the laptop and router, wait for Windows to automatically connect and obtain an IP address.
Open your preferred Web browser and navigate to the Drivers and Downloads page on the Gateway Support website (link in Resources).
Click “Notebook” in the Select Category list after the Select Your Product pop-up window appears. Click the series number for your Gateway laptop in the “Select Series” list. You can determine your laptop series by looking at the first part of the model number. For instance, if your Gateway laptop model number is 8550, it is a member of the 8000 series. If the laptop model number is CX2750, it is a CX series laptop.
Click the exact model number of your Gateway laptop in the Select Model list. For instance, if your laptop is model CX2620, click the “CX2620” link in the Select Model list. Click the “Confirm” button under the second Select Model header. The driver download page for your particular model Gateway laptop appears in the browser window.
Scroll down to the Wireless LAN section on the page. Click the “Wireless LAN Driver” link with the most recent date under the Date header. There may be several Wireless LAN Driver links available for your laptop, so choose the newest one.
Enable the “Save File” option in the pop-up window if not already selected, and then click “OK” or “Save.” A new file browser window opens.
Navigate to the folder on your PC in which to save the new wireless driver file. If using a different computer to download the wireless adapter driver, click the drive letter for the connected USB flash drive in the Navigation pane of the file browser window.
Click “Save” after selecting the appropriate folder or drive location in which to save the driver file. Your Web browser downloads the wireless LAN driver setup file and saves it in the selected folder or on the USB flash drive.
Disconnect the USB flash drive if using a second computer to download the file. Connect the USB flash drive to the Gateway laptop. After Windows detects and configures the USB flash drive automatically, copy the driver file to a folder on the laptop.
- You can install the new wireless adapter driver simply by navigating to the folder where you saved it and double-clicking the file. Follow the onscreen prompts to install the new driver and reboot the computer when prompted. After you install the driver, you can connect to Wi-Fi routers or wireless networks normally.
- Ensure you use the correct model number when navigating the Gateway Downloads and Driver site. If you download the wrong wireless LAN driver, you won’t be able to connect to wireless networks. Additionally, installing the wrong driver might cause system crashes or Windows system errors.
Items you will need
- Separate computer with an Internet connection and a USB flash drive (optional)
- Ethernet cable and Wi-Fi router with RJ-45 ports (optional)
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