Verizon offers its wireless and landline customers the option to block specific numbers from being able to ring through to their telephones for privacy reasons. Blocks can be removed from your wireless or landline account at any time. Wireless customers can unblock numbers through their My Verizon online customer home page, and landline customers can do so through a series of touchtone options.
Verizon Wireless Service
Visit the Verizon Wireless website and login to your account with your phone number and the password that you set up when you registered your account.
Click on the "My Services" tab and then select "Parental Controls" from the drop-down menu.
Select the "Usage Controls" tab.
Click the "See All Blocked Numbers" link to access the listing of all of the blocked phone numbers on your account.
Locate the blocked number you wish to remove and select it by left clicking in the selection box to the left of the number. A green check will appear when the number has been successfully selected.
Select the "X Delete" button that is located at the bottom of the list to remove the block.
Verizon Landline Service
Lift your landline phones receiver and listen for a dial tone.
Dial *80 from your touch tone phone and wait for the automated instructions which will guide you through the steps of removing any blocked numbers from your account. If you are using a rotary phone you will have to dial 1180.
Enter the phone numbers you wish to unblock when prompted.
- Only landline customers in Delaware, Washington, D.C., Maryland, New Jersey, Pennsylvania, Virginia and West Virginia can use the call block/unblock feature.
- If you do not have access to your my Verizon customer home page, then you can dial 611 from your mobile phone to speak with a Verizon Wireless representative who can remove any blocked numbers from your account.
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