Samsung builds many advanced features into its line of high-definition televisions. However, one of the most useful features on many Samsung HDTVs is the ability to add even more functionality to the unit via a firmware upgrade. The software that controls the TV, allowing you to customize audio and display on the television as well as configure input and output options, is called firmware. Firmware upgrades often contain tweaks to current features and may add extra functionality or input support. Additionally, firmware upgrades can help fix bugs in the software on your TV that prevent use of some features or keep them from working properly.
Download and Prepare Firmware
Open a Web browser and navigate to the Samsung TV Firmware Download Center (link in Resources). Select your TV model, then click the "Download" link in the Firmware column. Save the firmware upgrade file to a folder on your computer.
Click the Start button, then "Computer." Browse to the folder in Windows Explorer where you saved the downloaded firmware upgrade file. Double-click the destination folder to open it.
Right-click the zipped firmware upgrade file, then click "Extract" or "Extract Here." Wait a few seconds as Windows decompresses the zipped file and creates an uncompressed version with the same filename. Minimize the Windows Explorer window to the taskbar but don’t close it.
Connect a USB flash drive to the computer and wait for Windows to detect and initialize it. Maximize the Windows Explorer window you minimized to the taskbar. Press "Ctrl-N" to open a second Windows Explorer window, then click "Computer" in the navigation pane. Double-click the drive letter assigned to the USB flash drive by Windows.
Highlight the uncompressed firmware file in the first Windows Explorer window, then drag it to the second Windows Explorer window. Wait as Windows copies the firmware upgrade file to the USB flash drive. Close both Windows Explorer windows after the file copies. Safely eject and disconnect the USB flash drive from the computer.
Install the Firmware Upgrade
Power on your Samsung TV, then insert the USB flash drive into the USB WISELINK port on the side of television. If a WISELINK messages appears on the TV screen, use the remote control arrow keys to select the "NO" option, then press the "Enter" button.
Press "Menu" on the remote control to display the menu options for the TV. Scroll down to "Setup" and press "Enter." Select "SW Upgrade" and press "Enter."
Scroll to the "By USB" option and press "Enter." Wait a few seconds for the TV to detect the connected USB flash drive and display a message asking you to confirm that you want to update the firmware for the television. Select "OK" with the remote control, then press "Enter." Wait a few minutes for the TV to transfer the update file from the USB flash drive and install it. While the TV performs the update, do not press any buttons on the TV or remote control and do not disconnect the USB flash drive. After the update finishes, the TV displays a confirmation message indicating the update was successful.
Turn off the TV, then turn it on again within three seconds. After you turn the TV on again, disconnect the USB flash drive.
Use the television normally after you disconnect the USB flash drive.
- In most cases, the update should take approximately three to five minutes to complete on the TV.
- If the TV displays an error message during the update, it usually refers to a bad or corrupted firmware update file. Try downloading the file again and restarting the upgrade process. Do not attempt to force the TV to use the firmware file if an error message appears on the screen.
- Sean Gallup/Getty Images News/Getty Images